Purpose
Tekamar Mortgages was built on trust and the intentions to create long-lasting relationships with everyone we work with. Therefore, the privacy of our customers, clients, and visitors is an essential concern of ours. As such, we have gone to great measures to protect your – our customers and clients – data and information. This policy applies to both documents sent to us directly, or submitted through digital forms. We want to protect your information from misuse, unauthorized disclosure or access. Unfortunately, like in any data transmission, there is no way to be one-hundred percent certain that it is secure. As a result, although Tekamar Mortgages has taken great measures to protect your data and information, Tekamar Mortgages Ltd. cannot ensure or warrant the security of any information you transmit to us. That being said, anything you transmit to us is being done at your own risk. However, once Tekamar is in possession of your documents and information we follow above industry standard efforts, such as firewalls, data encryption and company policies, to safeguard the confidentiality of your information.
We have modeled Tekamar Mortgages Ltd.’s Privacy Policy after the Canadian Standards Association Model Code for the Protection of Personal Information. It is compliant with federal and provincial privacy laws including the federal Personal Information Protection and Electronic Documents Act. A summary of the ten principles of fair information practices adopted in the Tekamar Mortgages Ltd. Privacy Policy is included at the end of this Privacy Statement.
Anytime you do business with Tekamar Mortgages, or anyone acting as an agent on Tekamar Mortgage’s behalf, you are protected by the rights and safeguards in Tekamar Mortgage’s Privacy Policy.
Personal Information
If you decide to use the services provided by Tekamar Mortgages Ltd, you will be required to supply certain information necessary to deliver the selected services. This may include giving consent to Tekamar Mortgages or any of its agents to access your personal information on your behalf. Tekamar only collects information on you if you decide to invoke our services. Personal information is personally identifiable information, such as you name, residential address, email address. However, personal information may include information about your product and service subscriptions and usage, credit information and billing records, service and recorded complaints. Finally, Tekamar Mortgages may ask you to provide the preceding contact information as well as personal financial information in order for Tekamar Mortgages to perform the services you requested. If you share more information with Tekamar Mortgages in the beginning, Tekamar Mortgages will better be able to provide you with information and services you have indicated are of interest.
Information which is publicly available, such as a public directory listing of your name, address, and phone number, is not considered personal information.
Collection of Personal Information
Tekamar Mortgages collects your personal information for the purpose of providing you with the products and services which you have requested of us. Tekamar Mortgages will only ask for information about you which we need and will only ask for it when we need it. When we request information from you, we will explain why we need it and what we will do with it. If our intended disclosures or uses of information change, we will notify you accordingly.
Tekamar Mortgages will use your personal information communicate with you and to provide you with information about the services offered by Tekamar Mortgages. Your personal information may also be used to send you email material and other mailings about products or services which may be of interest to you. You always have the option, however, to tell us to exclude you from offers for other products or services.
Tekamar Mortgages may also contact you occasionally to conduct market research and surveys in order to improve our services offered to you.
Unless you give us specific authorization to release your personal information, or release is required or permitted by law, Tekamar mortgages will not sell, trade, lease or disclose your personal information to third-parties.
Tekamar Mortgages may use anonymous or “non-personal” information gathered through our website for technical, analytical or research purposes. Tekamar utilizes third-party services such as Google Analytics to automatically collect anonymous statistical information regarding usage of our website. Data that ay be collected includes, but is not limited to the device the user accesses our website, which web browser the user may use, as well as the locations from which people are accessing www.tekamar.ca. This data collection helps us understand our Customers’ needs better, which allows us to improve areas of our services that our Customers find valuable. Data collected may be used by Tekamar Mortgages to analyze markets and to develop or enhance service offerings.
Tekamar Mortgages will seek your prior consent to the collection, use and disclosure of the information as required by applicable privacy legislation. Subject to legal and contractual requirements, you have the right to refuse to our request for, use of or disclosure of information about you. You also maintain the right to withdraw your consent to any further use, collection or disclosure of information about you at any time by giving us reasonable notice. Your personal information will not be used for any other purpose without your consent.
Disclosure
To allow Tekamar Mortgages to more efficiently provide the services and products you have requested of us, Tekamar Mortgages may share your personal information with selected third parties who are, but are not limited to; agents on our behalf, suppliers or service providers. Such third party service providers are provided only with such information as is necessary in the circumstances. Information provided to third parties may be used only for the purpose stipulated. The information provided is subject to the strictest terms of confidentiality between Tekamar Mortgages and the third party.
Use of Cookies
Tekamar Mortgages’ website, www.tekamar.ca uses something called cookies. This is an aspect of our website which anonymously tracks user’s patterns and how and when they visit our website. A cookie is a unique text file which our website places on your web browser (and in extension, your hard drive), it contains a unique number so our website can recognize your browser – but not you personally. Cookies have become an industry standard, both in the mortgage industry and in all other businesses relating to the use of the internet. If you choose, you can both delete these cookies from your web browser, or set your web browser to deny them. That’s up to you.
Accuracy and Transmission
Tekamar Mortgages will do its best to ensure that the information relating to you is up-to-date, complete and accurate. However, please inform Tekamar Mortgages if plan to or do change any of your information. This is especially important in regards to contact information, such as phone, mailing address and email address. In the event which you have any questions regarding the accuracy of factual information we have collected about you, you will be given total access to that information in order to verify and update it. If we have disclosed inaccurate information about you to a third party, we will be pleased to contact the third party in order to correct the information.
In the event of errors or omissions in any information, Tekamar Mortgage’s sole responsibility shall be to use its best efforts to correct, by the issue of a corrected release, any errors or omissions which it or any of its employees, servants or agents may have made, negligently or otherwise, in transmitting copy accurately and which are brought to its attention. Without limiting the generality of the foregoing, in no event shall Tekamar Mortgages, or any of its servants, employees or agents be liable in contract, tort or otherwise to any person (including, without limitation, the subscriber) for any loss, damage, injury, liability, cost or expense of any nature (including, without limitation, direct, indirect, consequential, incidental, special and punitive damages) which such person may suffer or incur as a result of any such errors or omissions or any delays in transmission or non-transmission.
Security
Tekamar Mortgages takes your information privacy, and the security of said information very seriously. We are committed to protecting this information, and as such have implemented industry standard. At Tekamar Mortgages we use measures such as encrypted digital file storage, secure off-site file storage, proper document transmission encryption and building security. In addition to this, access to information is limited to only staff which are authorized to access it. Our employees have been trained to, and are under legal obligation to respect your privacy at all times and those employees with access to your personal information shall use your personal information strictly in accordance with the Tekamar Mortgages privacy policy and any legal governing guidelines and laws.
Use
Tekamar Mortgages provides the www.tekamar.ca Internet site “as is” to the user without any warranty or condition, express, implied or statutory. Tekamar also disclaims any implied warranties of title, merchantability, non-infringement of intellectual property or fitness for any particular purpose. Unless expressly provided by written agreement between Tekamar Mortgages and the user, Tekamar Mortgages will have no contract, tort or any other liability to any user and/or third party which uses this internet site, or relies on any information or services provided by this internet site.
Tekamar Mortgages does not endorse the services, information or products of advertisers, sponsors or affinity partners. We at Tekamar Mortgages believe the information to be correct to the best of our knowledge, however it should not be relied upon without prior verification. The internet site www.tekamar.ca also contains links to outside sites, through links, banners and other portals to third part sites which may use their own cookies, collect data and/or solicit information. Tekamar Mortgages does not control these websites, and as such, we do not endorse their services, products or information.
Your acceptance of these terms
By submitting personal information to us, or by using this site, you signify your agreement to Tekamar Mortgage’s Privacy Policy and Terms Of Use. Tekamar Mortgages may change this privacy policy from time to time. It is your responsibility to check back and inform yourself of such changes. By your continued use of our services, following the posting of changes to these terms will be deemed as your acceptance of these changes.
The foregoing policies are in effect as of May 23, 2014. Tekamar Mortgages reserves the right to change this policy statement at any time by posting the revised policy on this website. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.
If you have any further questions or concerns, please contact:
Privacy Policy Coodinator
Rich Smith
250-833-6512